Shipping policy

 

WITHIN CYPRUS 

Orders Over €79 - FREE 

Orders Under €79 - €6

All domestic orders are delivered within 1–2 days.This does not include weekends. 

 

INTERNATIONAL ORDERS 

EUROPE
Delivery — €30
Delivery time: 5–12 days

RUSSIA, UKRAINE & BELARUS
Delivery — €60–€75
Delivery time: 10–21 days

USA & CANADA
Delivery — €30
Delivery time: up to 3 weeks

All delivery times are estimated and may vary depending on the destination, customs clearance, and local delivery services.

All international packages are shipped via TNT Express and EMS Datapost Courier service on business days only – (M, T, W, Th, F). This does not include weekends.  

 

ADDITIONAL INFORMATION

Onestore is not responsible for another country's taxes or customs charges which may be imposed when your parcel is delivered, nor any delays in transit. We will not accept parcels back for a refund where the customer has chosen to reject customs charges, as these are the responsibility of the customer. 

Onestore is not responsible for parcels that are lost or delayed in transit due to the fault of the Post or other delivery carrier - we will trace your parcel on your behalf and do everything we can to locate your parcel, and lodge an investigation if required. Onestore will not refund a customer for their order when a parcel is being "returned to sender" due to it being unclaimed or not delivered, or where a customer has incorrectly entered their own address Onestore will either re-send the parcel to the customer, or provide a credit note to the customer for the value of their parcel (less any shipping charges).